My blackberry link suddenly stopped working. it crashes when my computer loads up at start, and i'm unable to get it working. blend seems to work. bigger problem is i can't seem to uninstall link in order to do a reinstall. any suggestions? i'm using windows 10. going through uninstall on windows gives me the box to allow uninstall but nothing happens when i click it.. Rename the itunesprefs.xml file and relaunch blackberry link please note: completing the below steps may have adverse effects on the itunes functionality.for further information, please contact apple support. to rename the itunesprefs.xml file; turn on show hidden files and folders navigate to c:users<userid>appdataroamingapple computeritunes. I also tried "reset settings" within link - but get the same problem when i actually try to configure either calendar or contact sync. i also tried deleting the blackberry link calendar, contacts account from my z10 and start from scratch that way. nothing is working - link crashes as soon as i hit that configure link..
Build 10547 & all 10 builds so far: blackberry link synchronization with outlook crashes. running windows 10 build 10547 with outlook 32 bit version 2016 office 365. blackberry link version 1.2.4.39 (current).. Blackberry link is a product developed by blackberry.this site is not directly affiliated with blackberry.all trademarks, registered trademarks, product names and company names or logos mentioned herein are the property of their respective owners.. 1. go to/open folder on: c:users(your-username)appdataroamingapple computeritunes 2. rename file "itunesprefs.xml" to itunesprefs.xml.old (you should uncheck first "hide extensions for known.
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